Orders
Track your order
Your tracking link is in your shipping confirmation email. You can also log in to see your order status anytime.
What happens next
From our door to yours
1
Order placed
You'll get an order confirmation email right away.
2
Ships in 1–3 business days
We email your tracking number as soon as it ships. Tracking can take 2–3 days to update.
3
Delivered in 7–15 business days
Free tracked shipping across the US.
I can't find my tracking number
Check your spam or promotions folder for an email from Kindhand. Still nothing? Email support@kindhandco.com with your order number.
My tracking hasn't updated
Tracking can take 2–3 business days to show its first update. If it hasn't moved for 10 business days, email us and we'll look into it.
My package seems lost
If it hasn't arrived within 25 business days of shipping, email us. We'll send a free replacement or a full refund.